Frequently Asked Questions

Elevator Orders to Correct

Q: How do I request an extension on an order that I received?

A: Step 1 - You must apply for an extension by completing the Request for Extension form - Click here to be redirected.  

o   Inspection Report ID (found in the top right hand corner of Inspection/Order Report page 1)

o   Licence # (found in the top right hand corner of Inspection/Order Report page 1)

o   Reason why the directives cannot be addressed on time

o   Expected Date of Compliance

Step 2 – Wait on extension approval (approx. 5 business days). If your extension is approved, you will be contacted by via email that your extension has been approved.


Q: I have already addressed my outstanding deficiencies. Why did I still receive a licence suspension package?

A: Please note – your licence will remain suspended even if ALL BUT ONE deficiency has been cleared.

If all outstanding items have been addressed, please re-submit a copy completed inspection/order to correct reports to our office, so our records can be updated accordingly:


By mail or in person: 2202 – 2nd Avenue Regina, SK S4R 1K3


Q: Why was my licence suspended?

A:   If you received a licence suspension package, it means our records indicate the continued operation of a provincial elevating device with Correction Orders that remain outstanding 90+ days past their comply by date. Three previous attempts have been made to contact in the months prior to remind you to address these issues, and we have not yet received written notice of clearing the deficiencies, nor have we received a formal extension request

Q: How do I have my licence re-instated?

A: 2 things must be done in order to have your licences re-instated :

  1.  You and/or your elevator contractor must address all outstanding directives and provide our office with a completed copy of the inspection/order report
    1. AND
  2. You must submit payment for the invoice included with your Licence Suspension package
    1. Click here to pay your invoice now.

Please submit completed inspection/order to correct reports to us by:


By mail or in person: 2202 – 2nd Avenue Regina, SK S4R 1K3


New Regulations - effective January 1, 2018

Q. Why are you rewriting the regulations?

A. The Ministry identified The Passenger and Freight Elevator Regulations, 2003, as a candidate for a full review to comply with Government’s objective to review regulations every 10 years, under the Red Tape Reduction Action Plan that establishes a framework to ensure the Government of Saskatchewan’s business related regulations remain effective, efficient and relevant. As a result of the review, our Ministry worked with officials at Technical Safety Authority of Saskatchewan (TSASK) to identify the issues, options and the proposed amendments for each of the three technical safety regulations. TSASK also conducted stakeholder consultations that contributed to identifying the issues and proposedsolutions

Q. Are new regulations needed? What will the new regulations do?

A. Yes. The Ministry believes the regulations should be rewritten. Specifically, the new rewritten regulations will:

  • update codes and standards to the latest editions as applicable and continueSaskatchewan’s adoption of the established codes and standards for elevators, ski lifts, personnel hoists and lifts for persons with physical disabilities;
  • remove all fee references as fees are set by Technical Safety Authority of Saskatchewan (TSASK) bylaw; and
  • improve language and terminology within the regulations.

Q. What are the new codes and standards proposed for these regulations?

A. The following codes are adopted for the purposes of these regulations:

  •  for passenger elevators, freight elevators, dumbwaiters, dumbwaiters with automatic transfer devices, escalators, material lifts and moving walks, the ASME A17.1-2013/Canadian Standards Association standard B44-2013 Safety Code for Elevators, as amended by Part I of the Appendix;
  • for personnel hoists, the Canadian Standards Association standard CAN/CSAZ185-M87 (R2016) Safety Code for Personnel Hoists;
  • for manlifts, the Canadian Standards Association standard B311-02 (R2012) Safety Code for Manlifts;
  • for passenger ropeways, the Canadian Standards Association standard Z98-14Passenger Ropeways;
  • for lifts for persons with physical disabilities, the Canadian Standards Association standard B355-15 Lifts for Persons with Physical Disabilities; and
  • for electrical wiring, apparatus and devices associated with the construction or operation of an elevator, the latest prescribed edition of the Canadian Electrical Code, within the meaning of subsection 5(1) of The Electrical Inspection Act,1993

Q. Are there any elevators/personnel lists added to the list of exemptions?

A. Yes. Additional exemptions are added for work platforms and freight platforms.For example, freight elevators with limited elevation, mainly used for unloading materials from semi-trailer units to ground level are now exempt from the requirements of the regulations.

Q. Are there any new licensing categories being added?

A. Yes. New categories of contractor licensing classes have been established for owners in industrial locations limiting the scope for work by approved personnel on site such as power plants, potash mines or mining operations - Class D and for persons conducting modifications to the interior of elevator cars - Class E.

Q. How many licences did TSASK issue and what was the number of inspections they performed last year in the province?

A. Based on the 2016 Annual Report there are over 3,900 licensed elevating units in the province and over 3,100 in-service inspections were performed on existing units and over 230 inspections on new installations or major modifications.

Q. Will the new regulations improve public safety?

A. Yes. These new regulations will not only improve public safety but the public will support updating the regulations to better reflect current practices and ensure protection for people.

Q. Is there a move to ‘harmonize’ with other jurisdictions?

A. Yes, where it is appropriate to do so and in the best interests of industry and the province. Part of any review is to look at what other jurisdictions are doing with respect to the application of codes and standards. We believe that harmonization of codes and standards will lead to increases in productivity, reduce the regulatory burden on industry, which in turn should align with objectives in our trade agreements to limit barriers. The province is committed to the process of notifying other jurisdictions of any changes to allow them to identify any impediments to trade or labour mobility under the New West Partnership Trade Agreement (NWPTA).

Q. Why was a new licensing category added for contractors that perform interior cab renovations?

A. Currently, contractors performing modifications to the interior of elevator cars are not required to have a specified permit. Interior car modifications affect the integrity of the elevator as a whole and require additional inspections and tests to be conducted to ensure overall safety. The addition of a specific licence to perform interior car modifications will clarify notification and other requirements to renovate interior car spaces to ensure there is no adverse impact on elevator safety or operation. The Red Tape Committee approved the approach to clarify matters with respect to interior elevator car renovations in the regulations.

Q. Who is TSASK? What is their role and relationship with the ministry/government?

A. TSASK is an arms-length body established in 2010 by legislation as a self-funded, non-profit organization responsible for the administration and enforcement of boilers,pressure vessels, elevating devices and amusement ride legislation and regulations – collectively known as the ‘safety statutes’.TSASK is governed by a board of directors consisting of a combination of TSASK (appoints 3-8 members) and government (appoints 2 members) appointees. There is an administrative agreement between the government and TSASK, which sets out the terms,conditions and mandate of TSASK to develop, administer, manage and enforce programs


2019 Elevating Device Renewals

Q:  My inventory list on my elevator invoice is incorrect. Some elevators are inactive and some elevators do not belong to us. What do I do?

A:      1.  Please circle the units that are incorrect on the invoice and indicate what the issue is.

              (for example:  “We no longer use this elevating device.  It is inactive”).  

         2.  Scan and email the corrected invoice with your changes to .  

         3.  We will investigate and send you an updated invoice.

Q: I received an invoice but I am no longer the owner of this elevator?

A: Please click here to complete  transfer of ownership form

Q:  When does this invoice need to be paid by?

A:  Licences are valid from January 1st - December 31 of the calendar year. As your licence expires on December 31st, please submit payment by January 1, 2019 or your elevating device will be operating without a licence.  Licences are not pro-rated.

Q:  I haven’t received my renewal invoice via email yet?

A:   Your server may have sent your invoice to your "Junk E-Mail" folder.  Check that folder first.  If the invoice still isn't in there, please email us at and provide us with your owner name and licence number(s) and we can email you another copy.  Or you may call our office at 306-798-7111.

Q: I don’t have a computer.  How can I pay with my credit card?

A:  We can process it over the phone for you. You may call our office at 306-798-7111 or toll free 1-866-530-8599

Q: How can I pay my invoice by cheque?

A:   Please indicate the invoice number (ie: ER-100000) on your cheque and pay to the order of :  

                                        Technical Safety Authority of Saskatchewan (TSASK)  

                                         2202 2nd Avenue

                                        Regina, SK  S4R 1K3

Q: Can I pay my invoice in person?

A:  If you are paying by VISA or Mastercard, we offer online payments, click here to be directed to the online form.  If you are paying cash, debit or cheque, you may pay in person at one of our offices.  Click here for our office hours and location.

Q:  How soon will I receive my licence? 

A:  Our turnaround time is 10 business days.  For your convenience, we can email your licence in an electronic format.  

Q:  My owner information has changed.  What do I do?

A: Please click here to complete Change of Information form

Q:  I am no longer the property manager looking after this elevating device.  What do I do?

A: Please click here to complete Change of Information form