Frequently Asked Questions

Elevator Orders to Correct

How do I request an extension on an order that I received?

Complete the Extension Request form to apply for an extension. You will be asked to include the following:

  • Inspection Report ID;
  • Licence #;
  • Reason why the directives cannot be addressed on time; and
  • Expected Date of Compliance.

You will be contacted by email within 5 business days to confirm whether or not the extension has been approved.

I have already addressed my outstanding deficiencies. Why did I still receive a licence suspension package?

Your licence will remain suspended until all deficiencies have been cleared.

If all outstanding items have been addressed, please re-submit a copy of the completed inspection/order to correct reports to our office:

Email: or 

By mail or in person to :

Technical Safety Authority of Saskatchewan

2202 – 2nd Avenue

Regina, SK S4R 1K3 

Why was my licence suspended?

If you received a licence suspension package, it means our records indicate the continued operation of a provincial elevating device with Correction Orders that remain outstanding 90+ days past their comply by date.

Three previous attempts have been made to contact you to address these issues, and we have not yet received written notice of clearing the deficiencies, nor have we received a formal extension request.

How do I have my licence reinstated?

You and/or your elevator contractor must address all outstanding directives, pay any outstanding invoices or reinstatement fees and provide our office with a completed copy of the inspection/order report. Submit completed inspection/order to correct reports to:

Email: or

By mail or in person:

Technical Safety Authority of Saskatchewan

2202 – 2nd Avenue

Regina, SK S4R 1K3

Updated Regulations - effective January 1, 2018

Why were the regulations updated?

The Ministry identified The Passenger and Freight Elevator Regulations, 2003, as a candidate for a full review to comply with Government’s objective to review regulations every 10 years, under the Red Tape Reduction Action Plan that establishes a framework to ensure the Government of Saskatchewan’s business related regulations remain effective, efficient and relevant.

As a result of the review, the Ministry worked with TSASK to identify the issues, options and the proposed amendments for each of the three technical safety regulations. TSASK also conducted stakeholder consultations that contributed to identifying the issues and proposed solutions.

What will the new regulations do?

The rewritten regulations will:

  • Update codes and standards to the latest editions as applicable and continue Saskatchewan’s adoption of the established codes and standards for elevators, ski lifts, personnel hoists and lifts for persons with physical disabilities;
  • Remove all fee references as fees are set by TSASK bylaw; and
  • Improve language and terminology within the regulations.

What are the new codes and standards proposed for these regulations?

  • For passenger elevators, freight elevators, dumbwaiters, dumbwaiters with automatic transfer devices, escalators, material lifts and moving walks, the ASME A17.1-2013/Canadian Standards Association standard B44-2013 Safety Code for Elevators, as amended by Part I of the Appendix;
  • For personnel hoists, the Canadian Standards Association standard CAN/CSAZ185-M87 (R2016) Safety Code for Personnel Hoists;
  • For manlifts, the Canadian Standards Association standard B311-02 (R2012) Safety Code for Manlifts;
  • For passenger ropeways, the Canadian Standards Association standard Z98-14Passenger Ropeways;
  • For lifts for persons with physical disabilities, the Canadian Standards Association standard B355-15 Lifts for Persons with Physical Disabilities; and
  • For electrical wiring, apparatus and devices associated with the construction or operation of an elevator, the latest prescribed edition of the Canadian Electrical Code, within the meaning of subsection 5(1) of The Electrical Inspection Act,1993.

Are there any elevators/personnel lists added to the list of exemptions?

Additional exemptions were added for work platforms and freight platforms.

For example, freight elevators with limited elevation, mainly used for unloading materials from semi-trailer units to ground level are now exempt from the requirements of the regulations.

Are there any new licensing categories being added?

New categories of contractor licensing classes have been established for owners in industrial locations limiting the scope for work by approved personnel on site such as power plants, potash mines or mining operations:

  • Class D, which authorizes the holder to:
    • Provide elevator safety training programs and instruction to elevator emergency personnel, including those persons licensed as a Class B - Owner; or
    • Access the elevator equipment areas such as the hoistway, top of car, pit areas, machine rooms and control rooms for the purpose of conducting a survey, audit, or developing elevator specifications on behalf of the elevator owner.    
  •   Class E, which authorizes the holder to:
    • Conduct alterations to the interior of elevator cars for the purpose of refurbishing, restoring or replacing interior cab panels or ceiling materials and lighting fixtures.        

Will the new regulations improve public safety?

The new regulations will not only improve public safety but the public will support updating the regulations to better reflect current practices and ensure protection for people.

Is there a move to ‘harmonize’ with other jurisdictions?

Yes, where it is appropriate to do so and in the best interests of industry and the province. Part of any review is to look at what other jurisdictions are doing with respect to the application of codes and standards.

We believe that harmonization of codes and standards will lead to increases in productivity, reduce the regulatory burden on industry, which in turn should align with objectives in our trade agreements to limit barriers.

The province is committed to the process of notifying other jurisdictions of any changes to allow them to identify any impediments to trade or labour mobility under the New West Partnership Trade Agreement (NWPTA).

Why was a new licensing category added for contractors that perform interior cab renovations?

Currently, contractors performing modifications to the interior of elevator cars are not required to have a specified permit. Interior car modifications affect the integrity of the elevator as a whole and require additional inspections and tests to be conducted to ensure overall safety.

The addition of a specific licence to perform interior car modifications will clarify notification and other requirements to renovate interior car spaces to ensure there is no adverse impact on elevator safety or operation.

The Red Tape Committee approved the approach to clarify matters with respect to interior elevator car renovations in the regulations.

Elevating Device Renewals

The inventory list on my elevator invoice is incorrect?

  1. Please circle the units that are incorrect on the invoice and indicate what the issue is.
    1. For example:  “We no longer use this elevating device.  It is inactive”.  
  2. Scan and email the corrected invoice with your changes to  
  3. We will investigate and send you an updated invoice.

I received an invoice but I am no longer the owner of this elevator?

Please complete the Transfer of Ownership form.

When does this invoice need to be paid by?

Licences are valid from January 1st - December 31 of the calendar year. As your licence expires on December 31st, please submit payment by January 1 or your elevating device will be operating without a licence.  Licences are not pro-rated.

I haven’t received my renewal invoice via email yet?

Please check your junk/spam email folder to ensure your renewal invoice wasn’t redirected there. If the invoice was not marked as junk/spam, please email us at and provide us with your owner name and licence number(s) and we will email you another copy or call our office at 306.798.7111.

I don’t have a computer, how can I pay with my credit card?

We can process your payment over the phone, please call our office at 306.798.7111 or toll free 1.866.530.8599.

How can I pay my invoice by cheque?

To pay by cheque please indicate the invoice number on your cheque and pay to the order of:  

Technical Safety Authority of Saskatchewan

2202 2nd Avenue

Regina, SK  S4R 1K3

How soon will I receive my licence? 

Our turnaround time is 10 business days.  For your convenience, we can email your licence.  

My owner information has changed. What do I do?

Please complete the Change of Information form.

I am no longer the property manager looking after this elevating device. What do I do?

Please complete the Change of Information form.